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In Adobe Senior Director Chris Parkin 's presentation , "Redefining the Future with Digital Transformation," he noted that agile communications are non-negotiable for businesses of the future. His advice: Create proactive, personalized and timely communications aligned with customer and employee content segment, need, location , giving the example of how Adobe has become more helpful in its engagement strategies, saying that They quickly pivoted customer messaging from products to authentic ways Adobe could help accelerate digital transformation and help our customers become more resilient and prepared for emergencies. Without changing content delivery, companies that promote products rather than solutions may fail to appear responsive, relevant or useful enough to buyers.

In times of crisis or uncertainty, companies that show how they can help photo retouching and support their customers navigate and adapt together will be the ones that succeed. Content is the best way to show and tell the public, at each stage of the buyer's journey, how you plan to do this. The importance of content is not new, but the types of content we deploy and the way we use it throughout the buyer's journey are changing forever. If there's one thing I learned at Experience Makers Live, it's that adapting to how customers want and need to engage comes down to creating new forms of content that talk about how we can help them succeed in the long term.



When to involve key interlocutors in the sales process Every sale has its own challenges, but the one thing that is certain, regardless of factors such as industry or product type, is that you will need to enlist the support of key interlocutors during the sales process. But when should these important decision makers be included? How do you raise the topic in a sales call? How do you even know who those important people are? Involving key stakeholders.

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