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It is omnichannel : this device also knows when it is necessary to transmit the question to advisors. Chatbots are constantly evolving tools to promote customer satisfaction while eliminating questions without added value. For your advisor teams, this represents help and a filter, and certainly not a replacement for their role. On the contrary, it becomes more important on complex issues, which provides the opportunity to improve the skills of the teams.
Inbound marketing is today the key to success in m France Telegram Number Data companies are no exception to the rule. For what ? Because this marketing strategy is both effective and economical and has proven itself for many years. Be careful, however: its success depends on the implementation of a strategy perfectly thought out in advance and truly adapted to your target. What are the marketing and commercial challenges of service companies? Competition is ever
stronger in the service sector.

Today, to succeed, you have to know how to stand out. The quality of the services must be there and the customer service impeccable. But that is no longer enough. If you do not have the possibility of offering differentiating services, then it is your communication which will be your optimization lever to find new customers and then retain them. Service companies face significant challenges, namely: Find new customers; Recruit new talents to increase the company's performance; Build customer and employee loyalty.
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